Role: Senior Scrum Master
Location: New York, NY – Hybrid Work
Client :Capgemini/ CGEMJP00315889
Role Overview
The Scrum Master will be responsible for facilitating agile delivery across insurance technology initiatives This role requires strong expertise in agile frameworks backlog management sprint execution and dependency resolution The ideal candidate will have experience working with crossfunctional teams in insurance product development and digital transformation programs
Key Responsibilities
- Lead agile ceremonies including sprint planning daily standups sprint reviews and retrospectives
- Manage sprint execution backlog grooming and release planning for insurance applications
- Track and report key metrics such as velocity burndown charts and sprint outcomes
- Identify and remove impediments impacting team progress and delivery timelines
- Coordinate with product owners developers testers and architects to ensure alignment on sprint goals
- Support agile adoption across insurance programs including underwriting claims and policy servicing
- Ensure compliance with insurance regulatory requirements and internal governance standards
- Facilitate continuous improvement through retrospectives and process optimization
Required Skills
- Strong understanding of Scrum Kanban and scaled agile frameworks
- Experience in managing agile delivery for insurance platforms such as policy administration claims processing and customer portals
- Proficiency in agile tools such as Jira Confluence Rally or Azure DevOps
- Ability to manage dependencies across multiple teams and systems
- Familiarity with insurance workflows and digital servicing models
- Knowledge of agile metrics and reporting techniques
- Experience in risk identification and mitigation planning
- Exposure to DevOps practices and CICD pipelines
Preferred Qualifications
- Certification in Scrum Master or Agile methodologies
- Experience with enterprise transformation programs in life health or general insurance
- Background in software development or testing within agile environments
- Understanding of data privacy and compliance standards in insurance
Work Environment
- Agile delivery model with crossfunctional collaboration
- Focus on digital innovation in insurance
- Opportunities to lead transformation initiatives and drive operational efficiency