* Coordinate with Product Teams to drive the product roadmap with new innovations.
* Supports Product Team in production & implementation of Workplace/Comms products.
* New Feature Requests – Experimentation, Testing, Roll Out, Hand Over to Service Teams. System Upgrades – Guiding On-the-ground facilities Team on enabling actions. Provide Tulip software support for any major product related issues.
* Documentation on solutions / build/upkeep of existing KB articles, Run Books
* Oversee the provisioning / deployment of solutions. Provide technical consultation as needed throughout a project deployment.
* Ensures implementations are standard, operationally scalable and aligned to service strategy & direction.
* Ensures project processes are standard, scalable, transparent, relevant, communicated and documented.
* Analyse IoT data to extract meaningful insights and contribute to data-driven decision-making.
* Develop data models and analytics strategies and dashboards to support IoT initiatives.
* Technically experienced IT professional – minimum of 8+ years of experience with demonstrable technical background related to engineering and technical project delivery.
* Proven ability to manage, influence and negotiate with stakeholders (Both internal and Vendors)
* Broad experience of technical problem solving and consulting
* Proven ability to analyse data to identify trends for the purposes of both cost reduction and service improvement.
* Technical experience in Tulip Software, Business Analysis.
* Experience in supporting Tulip software globally.
* 8+ years hands on experience in configuration, customization, and deployment.
* Should be able to build packages used for deployment.
* Hands on experience implementing interfaces with enterprise applications.
* Supports Product Team in production & implementation of Workplace/Comms products.
* New Feature Requests – Experimentation, Testing, Roll Out, Hand Over to Service Teams. System Upgrades – Guiding On-the-ground facilities Team on enabling actions. Provide Tulip software support for any major product related issues.
* Documentation on solutions / build/upkeep of existing KB articles, Run Books
* Oversee the provisioning / deployment of solutions. Provide technical consultation as needed throughout a project deployment.
* Ensures implementations are standard, operationally scalable and aligned to service strategy & direction.
* Ensures project processes are standard, scalable, transparent, relevant, communicated and documented.
* Analyse IoT data to extract meaningful insights and contribute to data-driven decision-making.
* Develop data models and analytics strategies and dashboards to support IoT initiatives.
* Technically experienced IT professional – minimum of 8+ years of experience with demonstrable technical background related to engineering and technical project delivery.
* Proven ability to manage, influence and negotiate with stakeholders (Both internal and Vendors)
* Broad experience of technical problem solving and consulting
* Proven ability to analyse data to identify trends for the purposes of both cost reduction and service improvement.
* Technical experience in Tulip Software, Business Analysis.
* Experience in supporting Tulip software globally.
* 8+ years hands on experience in configuration, customization, and deployment.
* Should be able to build packages used for deployment.
* Hands on experience implementing interfaces with enterprise applications.