Product Manager – NYC

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This job has been expired
NYC, NY
C2C
Job Title: Product Manager
Location : NYC
Exp: 10+ Yrs
No of Position:  10
RTTO – 5 Days Onsite
 
Job Description:
Product Management Role Requirements
1. Role Focus & Domain Expertise
The team is hiring Product Managers for a commercial/wholesale payments environment. These roles require deep functional knowledge in:
  • Commercial / Wholesale Payments
  • Payment rails: ACH, wires, cross‑border FX, banking rails, push‑to‑card, PayPal‑like flows
  • Merchant‑facing experiences: portals for refunds, reversals, reports, tax statements, transaction performance analytics
  • Internal operations tools: screens and workflows for operations, internal support, and tooling
  • Scalable platform‑level payments (e.g., experience from Amazon, Walmart, Expedia, etc.)
  • End‑to‑end payment lifecycle: from merchant interactions to backend reconciliation and payouts
Explicit exclusions:
  • Not looking for EMV, hardware, or terminal-focused payments backgrounds
  • Limited applicability for candidates strictly from checkout optimization / top‑of‑funnel consumer payments
2. Seniority & Experience Range
Preferred experience band is:
  • 4 to 10 years of product management or hybrid BA/PM experience
Anything beyond that may result in:
  • Over‑seniority
  • Risk of dissatisfaction or attrition unless down‑leveled
3. Role Structure & Expectations
The role is described as an integrated PM/BA hybrid, requiring candidates to be:
  • Hands‑on (not managerial)
  • Writing PRDs, epics, and user stories directly
  • Working directly with developers (not via separate BAs)
  • Managing UAT cycles and supporting technical teams
  • Able to own end‑to‑end delivery within two‑week Agile sprints
This is not a “feature shepherding” PM role—it is a sleeves‑rolled‑up, execution‑heavy position.
4. Communication & Stakeholder Management
Excellent communication is mandatory.
This was repeatedly emphasized as a top‑level filter.
Reasons:
  • Cross‑domain coordination
  • Influencing without authority
  • Collaboration with multiple internal and merchant‑facing teams
Candidates with strong technical skills but weak communication are immediate rejects.
5. Culture & Working Style
The team culture is:
  • Fast‑paced and execution‑oriented
  • “No mediocrity”—only high performers can keep pace
  • Requires proactive individuals who: ( meaning the PMs are the “business” in discussions with developers)
    • Don’t wait for instructions
    • Drive clarity
    • Push deliverables independently
Work style:
  • In‑office, 5 days per week (New York)
  • Casual dress environment (jeans, sneakers acceptable)
  • No traditional “banking suits” culture
  • Collaborative and people‑first
6. Priority Workstreams
The most urgent hiring focus is on the Arsenal program, specifically:
  • Reporting needs
  • Setup flows
  • Merchant-facing and internal operational tooling
These roles are needed immediately (“bodies yesterday”).
7. Additional Recruiting Guidance
What HR should prioritize:
Strong Fits
  • Candidates with platform‑level, high‑scale payments experience
  • PMs comfortable drafting PRDs, user stories, end‑to‑end flows
  • Individuals with both product + BA skillsets
  • Hands‑on contributors who thrive in high‑velocity environments
Red Flags / Reject Criteria
  • Weak communication- meaning clear spoken English with minimal accent.
  • Purely EMV/hardware/terminal payment backgrounds
  • Candidates seeking only strategy or oversight roles
  • Individuals uncomfortable with a high‑pressure environment
  • Those unwilling to work onsite in NYC five days a week
8. Summary Statement for recruiters
The team is building a full‑stack, scalable commercial payments platform and needs hands‑on Product Managers (4–10 years exp.) with strong communication skills, deep wholesale payments expertise, and the ability to work directly with developers in a fast-paced, in‑office NYC environment.
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