Salesforce Testing Skills
• Strong experience testing Salesforce applications (Sales/Service Cloud).
• Knowledge of Apex, Flows, LWC, and Salesforce automation testing.
• Familiarity with Salesforce environments, deployments, and releases.
AI & Agentforce Knowledge
• Experience testing Salesforce Agentforce, Einstein Bots, or conversational AI platforms.
• Understanding of AI agents, decision logic, and autonomous workflows.
• Knowledge of prompt testing and conversational QA techniques.
QA & Tooling
• Experience with manual and automation testing.
• Familiarity with test management and defect tracking tools (e.g., Jira, Azure DevOps).
• Understanding of REST API testing for agent integrations.
Soft Skills
• Strong analytical and problem solving skills.
• Ability to anticipate edge cases and failure scenarios.
• Clear communication with developers, architects, and business users.