Core Copilot Expertise
• Strong hands-on experience delivering enablement for Microsoft 365 Copilot across major apps and key user scenarios.
• Ability to translate business tasks into Copilot workflows: summarization, drafting, re-writing, analysis, meeting intelligence, email triage, document understanding, and presentation creation.
Training & Facilitation
• Excellent presentation and storytelling ability; confident facilitating large webinars and interactive sessions.
• Adult learning design: lesson planning, learning paths, hands-on labs, assessments.
Discovery & Consulting Skills
• Interviewing and workshop facilitation (persona discovery, DITL, design thinking).
• Ability to synthesize insights into structured outputs: persona maps, scenario library, training backlog.
Change Management & Adoption
• Experience running adoption motions: champion networks, reinforcement loops, nudges, success stories, communication planning.
Data-driven Approach
• Comfort with adoption metrics, survey insights, and value narratives; ability to drive actions based on dashboards and feedback loops.
• Strong hands-on experience delivering enablement for Microsoft 365 Copilot across major apps and key user scenarios.
• Ability to translate business tasks into Copilot workflows: summarization, drafting, re-writing, analysis, meeting intelligence, email triage, document understanding, and presentation creation.
Training & Facilitation
• Excellent presentation and storytelling ability; confident facilitating large webinars and interactive sessions.
• Adult learning design: lesson planning, learning paths, hands-on labs, assessments.
Discovery & Consulting Skills
• Interviewing and workshop facilitation (persona discovery, DITL, design thinking).
• Ability to synthesize insights into structured outputs: persona maps, scenario library, training backlog.
Change Management & Adoption
• Experience running adoption motions: champion networks, reinforcement loops, nudges, success stories, communication planning.
Data-driven Approach
• Comfort with adoption metrics, survey insights, and value narratives; ability to drive actions based on dashboards and feedback loops.