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Remote
C2C
Parth.dubey@tekfortune.com
Job Title – Lead Salesforce Business Analyst
Type – Contract
Location – Remote
JOB Description:
- Minimum 5+ years of Salesforce experience with strong leadership and influence skills
- Translating business requirements into solutions by understanding needs, feasibility and impact,
- Demonstrates ability to influence business unit leads to meet project objectives.
- With Agile delivery experience, leading business and functional requirements definition, prioritization/scoping of requirements, perform functional testing on the deliverables.
- Can use business knowledge of Salesforce products to drive solution architecture and analysis engagement for respective streams of work
- Knowledge and Experience of Agentforce is a big plus
- Experience with Salesforce Sales and service Cloud, Agentforce certification is preferred.
- Thorough knowledge of profiles, roles, permission sets, role hierarchy, OWD.
- Demonstrates track record of major solution architecture contributions in a large enterprise.
- Leads business process redesign, roadmap planning, and estimations.
- Ability to conduct UAT training, create UAT test scripts and run E2E UAT and SIT sessions.
- Strong knowledge in Salesforce Product features and ability to configure and run POC demos with business.
- Good Problem Solving and analytical skills with good Story telling skills. Gather and write CRM functional requirements stories
- Groom and refine the Salesforce product backlog, liaison with stakeholders on the project and own the design.
- Ensure success and acceptance criteria are defined for each story, review solutions and recommend improvements
- Good Understanding of Integrations, Authentication mechanisms and deployment processes.
- Ability to interact effectively with stakeholders at all levels, internally, through customers and third parties
- Designing technical and non-technical solutions to resolve a problem or meet customer need.
- Understanding solution architecture documents
- Understanding different integration methods.
- Ability to run workshops with concerned stakeholders
Thanks & Regards,
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