jaya@zclus.com
Strong expertise in Genesys Cloud CX architecture and configuration
• Design scalable and secure Genesys Cloud CX solutions based on business needs.
• Design and implement AI powered IVA solutions Proficiency in APIs, Web Services (RESTful, JSON, OAuth)
• Design and implement AI powered IVA solutions Proficiency in APIs, Web Services (RESTful, JSON, OAuth)
• Knowledge of scripting languages (JavaScript, Python, PowerShell) for automation.
• Good experience on Genesys Cloud CI/CD and DevOps
• Good experience on Genesys Cloud CI/CD and DevOps
Essential Skills: Genesys Architect
Keyword: ~Genesys IVR Tech Lead~
Skills: Geneys Purecloud~CTI Genesys
Experience Required: 10 & Above