Veeva Vault CRM Integration Lead

IN
C2C
1. Integration Delivery Ownership

• Own the integration delivery lifecycle across all in-scope integrations — assessment, design, development, deployment, testing, and hypercare — ensuring each is remediated and operational in Vault with no disruption to ongoing business operations.

• Confirm and re-baseline the final in-scope inventory and change types coming out of the discovery phase, including any new integrations introduced during the program.

2. Tiering, Estimation & True-Up Governance

• Govern the Tier × Pattern model — applying tier criteria and per-integration counts that drive the integration-rebuild estimate and per-integration test sizing.

• Operate the post-discovery true-up mechanism, intercepting in-flight legacy changes and re-baselining counts at the agreed cadence.

3. Cross-System & Multi-Vendor Coordination

• Secure SME availability and sequence test windows around the release cadences of upstream/downstream enterprise systems (ERP, HR, MDM, marketing cloud, monitoring); manage cross-team defect triage and escalate when an external team blocks integration testing.

• Align integration design sign-off with the platform vendor’s gate and operate joint design forums and conflict-resolution paths with the vendor, partner SIs, and the client.

4. Wave Sequencing & Environment Readiness

• Drive integration sequencing across the multi-org wave plan, coordinating environment readiness, test-data provisioning, and code promotion for each wave.

• Manage dependencies on vendor-owned components (e.g., Vault Java SDK, core metadata/data migration tooling) so build is not blocked.

5. Testing, Validation & Go/No-Go

• Own end-to-end system integration test planning and execution across environments — test scripts, data, execution evidence, defect management, retesting — ensuring upstream and downstream systems are engaged.

• Deliver CSV/validation artifacts to the client’s standards with full requirements-to-evidence traceability, and provide Go/No-Go input per wave based on defects and readiness criteria.

6. Observability, Hypercare & Transition

• Deliver the observability connections and monitoring for the integration estate, and lead integration hypercare against P1/P2 SLAs with a defined war-room and triage cadence.

• Execute transition to steady state — runbooks, operational documentation, and knowledge transfer to client Tier 1 / Tier 2 — with formal handover acceptance.

Desirable Skills:
Keyword:
Skills: Digital : Databricks~Veeva Vault Platform~Veeva CRM~Amazon Web Services Data & Analytics

 

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